Help Get the app

FAQ

Start with the basics: update Mystro, keep it open, and check your signal. App-specific answers are on Supported apps.

Common questions

An app says “Unlinked.”

Tap it and log in again. Weak signal or logging out of the gig app can unlink it.

An app says “Action required.”

Tap its icon to open it, finish what it asks (like an ID check), then come back to Mystro.

I'm not getting offers.

Check that Mystro is online, the app's switch is on, and Mystro is still running. Force-closing it stops offers.

I don't hear offers.

Turn your volume up and allow Mystro's notifications in your phone's settings. In Mystro's settings, make sure Enable Sound Effects isn't set to Never.

Do I need to update?

Yes, every time. Updates fix problems with the gig apps. Your version is on Mystro's home screen.

How do I send support my details?

In Mystro's settings, tap Send diagnostics and send us the Report ID.